If an appliance you own is part of a factory appliance recall, choose Yale Appliance in Dorchester, Massachusetts. Our appliance recall service is performed at no cost to you, and the factory makes parts readily available to us to complete any needed recall service as quickly as possible.
We take care of all the paperwork, and our factory-trained, CORI-certified appliance technicians will make sure the job is done correctly.
If you have any questions about a factory appliance recall, please contact us and we will give you as much information as the manufacturer makes available.
GE Monogram has announced a voluntary recall of GE Monogram Professional Gas Rangetops operating on propane, as well as natural gas rangetops modified to operate on propage, which were manufactured between May 2008 and June 2011.
The following Model Numbers and Serial Numbers are affected:
| Brand | Model Number Begins With: | Serial Number Begins With: |
| Monogram® | LP Model ZGU364LRP ZGU484LGP ZGU486LRP Natural Gas Model |
AS, AT, AV, DS, DT, DV, FS, FT, FV, GS, GT, GV, HR, HS, HT, HV, LR, LS, LT, LV, MR, MS, MT, RR, RS, RT, SR, SS, ST, TR, TS, TT, VR, VS, VT, ZR, ZS, ZT |
Your model and serial number can be located behind the far left burner knob or on the bottom of the product. Use the images below for reference.
If your Rangetop is included in the recall, you should immediately stop using the product, turn off the gass supply to the product and contact GE to schedule your free repair.
This voluntary recall is due to a potential for a delayed ignition or explosion when one of the gas control knobs is mistakenly left in position between OFF and LITE.
Information for Consumers on this Recall
Why is the appliance being recalled?
This voluntary recall is in effect due to a potential for a delayed ignition or explosion caused by inadvertently leaving a control knob in a position between OFF and LITE.
Is the product safe to use?
If your Rangetop is included in the recall, you should immediately cease use of the product and turn off the product’s gas supply.
Have there been any injuries or damage associated with this product?
There have been 6 reported instances of an explosion associated with this product which have resulted in property damage. No fire damage or injuries have been reported.
Who should I contact for repairs?
Please contact GE at the telephone number below:
GE Recall Hotline
1-866-645-3956
Operators are available to assist consumers from 8 AM to 5 PM Eastern Time, Monday through Friday.
