Dryer Troubleshooting

Click on the appliance problem you’re having to expand the answer.

My dryer will not start

Has a household fuse blown or has a circuit breaker tripped?
There may be two household fuses or circuit breakers for the dryer. Make sure both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse(s)or reset the circuit breaker(s). If the problem continues, call an electrician.

Is the cirrect power supply available? (Electric dryers only)
Electric dryers require 240-volt power supply. Check with a qualified electrician.

Is the dryer door firmly closed?
Your dryer dor may not be fully closed. It may look shut, but may not be latched. Push on the door to engage the latch or latches. Some models have an upper and lower lach. Both latches must be secure for the dryer to run.

Was the Start, Push to Start or Hold to Start button firmly pressed?
Large loads may require the Start, Push to Start or Hold to Start button to be pressed and held for two to five seconds.

Is the Cycle Control knob set on a Sensor Dry or Timed Dry cycle? (On some models)
The Cycle Control knob must be in an Automatic Dry or AccudryTM or Timed Dry cycle.

Did you recently install a power suply cord on the dryer? (Electric dryers only)
The power supply cord may be incorrectly installed. If the power cord is incorrectly installed, the dryer may not start or heat. Review the Installation Instructions to check that the power supply cord is properly installed.

My dryer makes sounds or vibrations

Is there a clicking sound? (Gas dryers only)
The gas valve clicking on is a normal operation sound. This will happen numerous times throughout the cycle.

Has the dryer had a period of nonuse?
If the dryer hasn’t been used in a while, there may be a light thumping sound during the first few minutes of operation. When the dryer is not used, the drum support rollers can flatten where the rollers and drum touch. The flat spot causes the thumping sound. Once the dryer runs for a few minutes, the rollers will regain their shape and the sound should stop.

Is the load knotted or balled up?
Another form of thumping can occur when the load is twisted or balled up. Laundry items with large amounts of fabric, such as sheets, curtains, tablecloths and bedspreads, can roll into a ball in the dryer. This ball of fabric may thump and may cause the dryer to vibrate. The reduce this, add these large items loosely into the dryer. Remove any bunching that may have occurred during washing.

Are you hearing a scraping sound?
Objects such as coins, paper clips, safety pins, screws, nails or other small hardware can get caught in the seam where the drum meets the front or rear. Turn off the dryer. Look inside the dryer along the front and rear edges of the drum. Remove any objects caught in the seam.

Are the four legs installed, and is the dryer level front to back and side to side?
A dryer without legs, or that is missing legs, may rock or teeter on a floor that is not level, which will cause some noise. The legs adjust up and down to level the dryer on a floor that is not level. Check if any of the four dryer legs are missing. Replace any missing legs, and level the dryer both front to back and side to side. A level dryer is required for the sensing of load moisture in dry cycles. See the Installation Instructions for details.

Are you hearing a knocking or rattling sound?
Zippers, buckles, buttons and rivets on garments as well as loose coins, paper clips, pens or similar items may be tumbling in the dryer. Always check and clear pockets prior to washing.

Lint is on the load

Is the lint screen clogged with lint?
Clean the lint screen before each load is dried. Do not rinse or wash the screen to remove lint (wet lint is hard to remove). Roll lint off the screen with your fingers.

Is the lint screen clogged with residue?
Over time, residue may build up on the lint screen. To remove the residue, wet a nylon brush with hot water and liquid detergent. Scrub the lint screen with the brush to remove the residue. Rinse the lint screen with hot water. Thoroughly dry the lint screen with a clean towel, then reinstall the screen in the dryer.

Was the load sorted before washing and drying?
Sort loads before laundering. Sorting involves separating lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color – lights with lights and darks with darks.

Were you drying a large load?
Larger loads sometimes do not allow adequate removal of lint from the clothing. Smaller loads allow the air movement to carry lint to the lint screen. Reduce load size if needed.

Was the load overdried?
Your load may be overdried. Overdrying produces static electricity in synthetic and synthetic-blend fabrics. The static electricity attracts lint. Automatic Dry or AccudryTM cycles reduce overdrying. Check your dryer cycle descriptions for cycles and temperatures to match your fabric types.

Were paper items or tissues left in pockets?
The lint may be paper or tissues left in pockets. Always check all pockets prior to washing. Also, check the dryer interior prior to each load to ensure that non-clothing items are not present.

Is the fabric pilling (fuzzing)?
The lint may be the surface fuzz (pilling)on your fabric. Normal wear and laundering produce the surface fuzz. The fuzz may look like link, or the fuzz can trap lint from other fabrics.

Why Choose Yale?

5-Year Warranty

on purchased replacement parts

$50 Store Credit

if we cannot repair your appliance

Flat Rate Repairs

from the New England Flat Rate Repair Guide

30-Day Warranty

on labor

In-Stock Parts

for every brand we service

Factory Trained

Professionals, CORI Certified

Yale Appliance is the largest independent appliance repair specialist in New England!


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