Microwave Troubleshooting

Click on the appliance problem you’re having to expand the answer.

How do I clean my microwave exterior and door?

The area where the microwave oven door and frame touch when closed should be kept clean. When using mild, nonabrasive soaps and detergents, rinse with clean water and dry with soft, lint-free cloth. When using glass cleaner and paper towels or a nonabrasive plastic scrubbing pad, apply glass cleaner to the towel, not directly to the surface.

My microwave oven makes humming noises

This is normal and occurs when the power supply switches the magnetron on and off.

My microwave oven will not run

Firmly close the door.

Try to heat one cup (250 ml) of cold water for two minutes at 100% cooking power. If water does not heat, please call for service.

The Child Lock shuts down the control panel pads to prevent unintended use of the microwave oven. When the control is locked, only the Vent Fan and Light pads will function.

How do I clean my microwave oven

For oven cavity:
Do not use soap-filled scouring pads, abrasive cleaners, steel-wool pads, gritty washcloths or some recycled paper towels. Damage may occur. On stainless-steel models, rub in direction of grain to avoid damage. The area where the oven door and frame touch when closed should be kept clean.

For average soil:
Mild, nonabrasive soaps and detergents: Rinse with clean water and dry with soft, lint-free cloth.

For heavy soil:
Mild, nonabrasive soaps and detergents: Heat one cup (250 ml) of water for two to five minutes in oven. Steam will soften soil. Rinse with clean water and dry with soft, lint-free cloth.

For odors:
Lemon juice or vinegar: Heat one cup (250 ml) of water with one tablespoon (15 ml) of either lemon juice or vinegar for two to five minutes in oven.

Cleaning and caring for stainless steel surfaces

Wash surfaces with warm, soapy water using liquid detergent or an all-purpose cleaner and a nonabrasive sponge. Always rub evenly in the direction of the grain.

Rinse with clean water and dry with a soft, lint-free cloth.

Use a clean, dry towel to polish the surface in the direction of the grain until it shines.

IMPORTANT: To avoid damage to the finish, do not use soap-filled scouring pads, abrasive or harsh cleaners, any cleaning product containing chlorine bleach, steel-wool pads, gritty wash cloths or certain paper towels.

Why Choose Yale?

5-Year Warranty

on purchased replacement parts

$50 Store Credit

if we cannot repair your appliance

Flat Rate Repairs

from the New England Flat Rate Repair Guide

30-Day Warranty

on labor

In-Stock Parts

for every brand we service

Factory Trained

Professionals, CORI Certified

Yale Appliance is the largest independent appliance repair specialist in New England!

Testimonials

“…we purchased our Thermadore double ovens in 2001…2006 we lost the main printed circuit board. This happened 1 month after the oven went off the 5 year warranty. Yale electric stepped up to the plate, contacted the manufacturer, and made sure we were not charged for the part.”

(Ed M., Braintree, MA)

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